Online Communities surround us. We’re all members of various communities, whether they’re made up of family, friends, or shared hobbies. Online communities are based on the same concepts as in-person communities, except they are virtual communities.
On the Internet, it is now easy to find people who share similar interests. You can have a one-on-one conversation with someone from another country, discuss current events and issues that interest both of you, or conduct virtual networking events.
An online community is a collection of people who meet in a virtual space and share common interests, ideas, and goals.
Examples of online communities are various chats, collective and private blogs, social media platforms, forums, web conferences, multiplayer games, and in-app communities.
Depending on your business goals, this might be a private group to discuss fitness program learnings and transformation tales. It might also be an open forum where tens of thousands of people meet to share resources and provide feedback on their findings or study.
Whether it’s next door neighborhoods, a Facebook or LinkedIn group built around a common interest or shared value, or Zoom or LogyTalks for virtual conferencing, you’re definitely a member of at least one online community. Whatever platform you use, online communities are a terrific method to help you create real connections.
Here are some online community benefits
-Discuss issues that interest them
-Interact with a brand, online course instructor, or other community figures
-Team up on projects
-Share advice and related news, and more.
Online communities have their own rules and requirements, such as participation, moderation, and management.
However, the type of community we’ll be talking about today is a significant one: branded online communities.
Branded online communities are professional networks for bringing people together for a centralized and shared experience based on an organization or for the purpose of expanding collaboration and online growth. These communities play an essential role in the member’s experience.
One such branded online community is LogyTalks. This online community is the best community based platform that brings scientists, researchers, entrepreneurs, influencers, CEOs, consultants, and others from all over the world together in one place to exchange LIVE talks with LIVE interpretation on verticals that matter, share ideas, discuss strategies, and get feedback on their various fields.
LogyTalks improves the efficiency of an online community in various ways, regardless of team size by :
1- Increasing the value they provide to their customers
Members should find your community to be a beneficial resource. You need to ensure they’re getting something out of it to keep them coming back and actively participating in community events.
To do this, LogyTalks guarantees that their members see the online community as a place to get answers quickly, get the information they need, exchange ideas and hobbies, and have productive discussions with other community members.
2- Discussion group
As strange as it may sound, witnessing your members interact is the best way to understand more about them and their requirements and behaviors.
LogyTalks sends out a survey to its audience, asking them to fill it out to collect qualitative data that would help them improve their online community.
3- Keeping the content on the homepage up to date
There are many platforms that people will visit for the first time, and they will land on the homepage, which is more or less the most important page of a website. By keeping homepage content up-to-date, the minute users land on their website, LogyTalks provides them with new and immediate ways to interact.
4- Notifying participants when they receive responses
It’s one thing to leave a comment; it’s quite another to turn that comment into a valuable discussion. Notifications are the glue that holds online communities together. They are starved for interaction and approval. LogyTalks keeps members engaged by telling them when others comment on their content, which helps to keep the conversation going.
5- Improving customer success
As previously stated, having an online community allows for better and more timely customer support, which leads to greater customer satisfaction and success.
Customer service is a crucial component of every online community. It’s often the little things that count, and the fact that members can reach out to customer support at any time for information or assistance can go a long way toward boosting the efficiency of an online community.
LogyTalks responds rapidly to issues and resolves them in a timely manner.
By interacting with their audience on an emotional level, LogyTalks improves the efficiency of their online community participation. They use videos as an excellent method to accomplish this.